Customer Service Representative salary in North Carolina
Updated Updated for 2026 tax law
A customer service representative in North Carolina earns a median of $40,240 a year ($19.35/hour equivalent), 10.1% below the national median of $44,770. North Carolina ranks #41 of 51 states. About 89,510 people do this job in North Carolina.
Take-home pay in North Carolina
At the North Carolina median, a single filer keeps about $33,416 a year after federal, FICA and North Carolina taxes — $1,285 every two weeks. Try your own numbers with the North Carolina paycheck calculator.
- Gross pay
- $1,547.69
- Federal income tax
- −$101.88
- Social Security (6.2%)
- −$95.96
- Medicare (1.45%)
- −$22.44
- North Carolina income tax
- −$42.19
- Take-home pay
- $1,285.23
Annual breakdown
- Gross
- $40,240
- Federal
- $2,649
- FICA
- $3,078
- State + local
- $1,097
- Net
- $33,416
- Marginal federal rate
- 12.0%
- Marginal state rate
- 4.0%
2026 federal brackets (Rev. Proc. 2025-32) and 2026 state rules. Estimates assume wages are your only income and use annual liability, so your actual withholding can differ slightly.
How North Carolina compares
| Rank | State | Median salary |
|---|---|---|
| #1 | Washington | $50,330 |
| #2 | California | $49,560 |
| #3 | Massachusetts | $49,120 |
| #4 | Minnesota | $48,800 |
| #5 | District of Columbia | $48,250 |
| #41 | North Carolina | $40,240 |
| #49 | Arkansas | $37,840 |
| #50 | Louisiana | $37,330 |
| #51 | Mississippi | $36,380 |
See the national customer service representative salary page for the full pay range and all states.
BLS occupation: Customer Service Representatives (SOC 43-4051), May 2025, state estimates.
Frequently asked questions
How much does a customer service representative make in North Carolina?
The median salary is $40,240 a year and the average is $43,450 (BLS May 2025).
Is North Carolina a good state for customer service representatives?
North Carolina ranks #41 of 51 states for median pay in this job, 10% below the national median of $44,770.
What is $40,240 after taxes in North Carolina?
About $33,416 a year ($1,285 every two weeks) for a single filer in 2026.
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Estimates for information only — not tax, legal or financial advice.