Customer Service Representative salary
Updated Updated for 2026 tax law
A customer service representative earns a median of $44,770 a year ($21.53 an hour) in the US, according to the Bureau of Labor Statistics (May 2025). The average is $46,590. About 2,595,750 people work in this job.
Take-home pay on $44,770
- Gross pay
- $1,721.92
- Federal income tax
- −$122.78
- Social Security (6.2%)
- −$106.76
- Medicare (1.45%)
- −$24.97
- Texas income tax
- $0.00No state income tax on wages
- Take-home pay
- $1,467.41
Annual breakdown
- Gross
- $44,770
- Federal
- $3,192
- FICA
- $3,425
- State + local
- $0
- Net
- $38,153
- Marginal federal rate
- 12.0%
- Marginal state rate
- 0.0%
2026 federal brackets (Rev. Proc. 2025-32) and 2026 state rules. Estimates assume wages are your only income and use annual liability, so your actual withholding can differ slightly.
Customer Service Representative salary by state
| State | Median salary | Average | Employed |
|---|---|---|---|
| Washington | $50,330 | $54,140 | 39,760 |
| California | $49,560 | $54,640 | 176,850 |
| Massachusetts | $49,120 | $52,750 | 49,990 |
| Minnesota | $48,800 | $51,750 | 53,340 |
| District of Columbia | $48,250 | $53,850 | 7,550 |
| Delaware | $48,190 | $51,700 | 7,470 |
| Connecticut | $48,090 | $51,860 | 24,490 |
| New York | $48,000 | $52,740 | 141,090 |
| New Jersey | $47,740 | $51,030 | 59,690 |
| Rhode Island | $47,550 | $49,730 | 7,890 |
| Colorado | $47,540 | $50,230 | 38,770 |
| Vermont | $47,500 | $50,250 | 2,870 |
| Oregon | $47,450 | $49,390 | 19,440 |
| New Hampshire | $47,300 | $49,560 | 12,750 |
| Maine | $47,160 | $48,300 | 7,560 |
| Wisconsin | $46,970 | $48,770 | 50,840 |
| Illinois | $46,130 | $48,950 | 100,970 |
| Iowa | $46,090 | $47,740 | 30,100 |
| Arizona | $45,690 | $47,550 | 87,020 |
| Hawaii | $45,650 | $47,130 | 8,010 |
| Ohio | $45,610 | $46,870 | 85,930 |
| Montana | $45,290 | $47,000 | 4,910 |
| Alaska | $45,150 | $47,440 | 2,410 |
| North Dakota | $44,670 | $47,640 | 5,750 |
| Pennsylvania | $44,630 | $46,260 | 94,340 |
| Missouri | $44,190 | $46,470 | 50,530 |
| Michigan | $43,950 | $45,870 | 71,310 |
| Nebraska | $43,940 | $45,100 | 15,340 |
| Idaho | $43,200 | $44,820 | 18,770 |
| Indiana | $43,140 | $45,360 | 44,630 |
| Utah | $43,140 | $44,570 | 44,490 |
| Maryland | $42,830 | $46,100 | 37,740 |
| Tennessee | $42,830 | $44,300 | 59,730 |
| Virginia | $42,730 | $44,960 | 59,850 |
| Wyoming | $42,340 | $44,080 | 2,110 |
| South Dakota | $40,650 | $42,940 | 6,120 |
| Nevada | $40,560 | $42,720 | 32,110 |
| Florida | $40,440 | $43,950 | 228,000 |
| Texas | $40,420 | $43,220 | 337,170 |
| Kansas | $40,320 | $43,100 | 29,200 |
| North Carolina | $40,240 | $43,450 | 89,510 |
| Georgia | $39,630 | $42,940 | 97,850 |
| New Mexico | $39,030 | $42,600 | 16,950 |
| South Carolina | $38,860 | $42,390 | 51,000 |
| Kentucky | $38,700 | $42,440 | 38,630 |
| Oklahoma | $38,650 | $41,740 | 34,460 |
| West Virginia | $38,430 | $42,430 | 9,860 |
| Alabama | $38,400 | $41,290 | 33,290 |
| Arkansas | $37,840 | $41,390 | 20,680 |
| Louisiana | $37,330 | $39,340 | 25,780 |
| Mississippi | $36,380 | $38,820 | 20,860 |
Similar jobs
- Office Clerk: $45,010
- Reservation and Transportation Ticket Agent and Travel Clerk: $44,390
- Shipping: $45,260
- Office and Administrative Support Worker: $45,670
- Interviewer: $45,920
- Medical Secretary and Administrative Assistant: $45,930
- File Clerk: $43,600
- Order Clerk: $46,170
BLS occupation: Customer Service Representatives. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 (SOC 43-4051). Excludes the self-employed.
Frequently asked questions
How much does a customer service representative make an hour?
The median hourly wage is $21.53; the average is $22.40.
Which state pays customer service representatives the most?
Washington ($50,330 median), followed by California and Massachusetts.
What is the salary range for a customer service representative?
The bottom 10% earn under $31,750 and the top 10% earn over $63,590 a year.
How much is $44,770 after taxes?
About $38,153 a year in Texas (no state income tax) or $36,797 in California for a single filer in 2026.
Your business here? Sponsor this calculator from $19/week. See placements
Estimates for information only — not tax, legal or financial advice.